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Privacy Policy Last Updated: October 12, 2026 Axiom America, LLC ("Axiom America," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and share information obtained through our website, products, services, and business communications, including SMS text messaging. What personal information do we collect? We may collect personal information when you register on our website, place an order, request a quotation, submit a contact form, participate in a promotion or survey, communicate with our employees, or use other services.
You may generally browse our website without registering or voluntarily providing personally identifying information, although certain technical information may be collected automatically. How do we use your information? We use collected information to operate our business, provide products and services, and maintain customer relationships. These purposes may include:
If you subscribe to our email newsletter or other promotional communications, you may unsubscribe using the instructions provided in those communications or by updating your preferences where available. How do we protect visitor information? We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and misuse. Access to personal information is limited to authorized personnel and service providers who require the information to perform legitimate business functions. Our website uses secure connections for supported transactions and communications, and payment information is handled through applicable security measures and payment processing systems. Although we take reasonable precautions to protect information, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Do we use cookies? Yes. Cookies are small files stored on your device through your web browser that allow a website to recognize your browser and remember certain information. We may use cookies and similar technologies to:
We may use trusted third-party analytics and website service providers to assist with these functions. These providers may process information on our behalf for authorized business purposes. You can manage or disable cookies through your browser settings. Disabling certain cookies may affect shopping cart functions, account access, and other website features. Do we share personal information with outside parties? Axiom America does not sell personal information as part of its ordinary business operations. We may share information with trusted service providers when reasonably necessary to operate our business, fulfill customer requests, and provide our products and services. These providers may include:
Service providers are expected to handle information appropriately and use it only for authorized services or other purposes permitted by applicable law. We may disclose information when required by law, in response to valid legal requests, or when reasonably necessary to protect our rights, property, customers, employees, or the public. Aggregated or de-identified website information that does not reasonably identify an individual may be used or disclosed for business analysis and website improvement. SMS Privacy and Mobile Information Protection Axiom America recognizes the importance of protecting mobile telephone numbers and text messaging consent. SMS consent is not shared with third parties or affiliates. No mobile opt-in information or text messaging consent will be sold, rented, transferred, or shared with third parties or affiliates for their own marketing or promotional purposes. Mobile telephone numbers and SMS consent information are used only for communications consistent with the recipient's consent and our authorized business messaging activities. We may use authorized communications service providers, including our business SMS platform, to process and deliver text messages on our behalf. These providers perform communications services for Axiom America and are not authorized to use messaging information for independent marketing purposes. Any other information-sharing provisions in this Privacy Policy do not authorize the sharing of SMS opt-in data or text messaging consent with third parties or affiliates for their own marketing purposes. We may maintain records of SMS consent, messaging preferences, and opt-out requests to manage communications and demonstrate compliance with applicable requirements. SMS Terms & Conditions By opting in to receive SMS messages from Axiom America, LLC through a website form, direct request, or another authorized consent method, you agree to receive conversational and informational text messages from Axiom America related to our business operations and your interactions with us. Depending on your relationship with Axiom America and the consent you provide, messages may include:
Messaging frequency may vary. The number of messages you receive depends on your interactions with Axiom America and the nature of the communications requested. Message and data rates may apply. Your mobile carrier's messaging and data charges may apply to messages sent or received. To opt out at any time, text STOP. You may reply STOP to an SMS message from Axiom America to discontinue further messages from that sending number. You may receive a final confirmation message acknowledging your opt-out request. For assistance, text HELP or visit our website at www.axiomamerica.com. Consent to receive SMS communications is not a condition of purchasing products or services from Axiom America. Promotional or marketing SMS communications, if offered, require the appropriate separate consent before being sent. We respect your communication preferences and will honor applicable SMS opt-out requests. Providing a telephone number for an order or general inquiry does not, by itself, constitute consent to receive unrelated promotional text messages. For additional information, please review the following:
Privacy Policy:
Terms & Conditions: How can you opt out, remove, or modify your information? You may update certain account and contact information through the "My Account" section of our website, where available. You may request corrections to your personal information, ask about information we maintain, or request deletion of eligible personal information by contacting Axiom America. Certain transaction records, communications, and other information may be retained when necessary to fulfill contractual obligations, provide services, maintain business records, resolve disputes, or comply with applicable legal requirements. To unsubscribe from promotional emails, use the unsubscribe instructions included in those messages or update your communication preferences. To discontinue SMS communications, reply STOP to the applicable text message. For SMS assistance, reply HELP or contact us through our website. Third-party links Our website may contain links to websites operated by third parties. These websites may have separate privacy policies and information-handling practices that are independent of Axiom America. We encourage visitors to review the privacy policies of third-party websites before providing personal information. Axiom America is not responsible for the privacy practices or content of independently operated third-party websites. Changes to our Privacy Policy We may update this Privacy Policy to reflect changes in our business practices, services, technology, or applicable legal and regulatory requirements. When changes are made, we will publish the revised policy on this page and update the revision date. Changes will become effective as stated in the updated policy, subject to applicable law. This Privacy Policy was last updated on October 12, 2026. Questions and feedback We welcome questions, comments, and concerns regarding privacy, personal information, or our communications practices. You may contact us using the following information:
Axiom America, LLC Scope of this Privacy Policy This Privacy Policy applies to personal information collected through our website and through applicable business interactions, including online forms, customer correspondence, service communications, and authorized SMS messaging activities. It does not replace any separate privacy notices or contractual provisions that may apply to specific products, services, or relationships. Terms and Conditions Please also review our Terms and Conditions, which establish additional rules, disclaimers, and limitations applicable to the use of our website and services. The SMS Terms & Conditions included in this Privacy Policy govern participation in our authorized text messaging communications. Your consent and privacy choices By using our website and services, you acknowledge the information practices described in this Privacy Policy. Consent to receive SMS messages is handled separately and must be obtained through an appropriate consent method. Simply visiting our website, providing a telephone number, or placing an order does not automatically enroll you in promotional SMS messaging. |
